Contact Us

All Departments


Access the staff directory to view all staff contact information.

Emergencies


In an emergency, dial 911.

Online Contact Form


Fill out an online form to submit a message/comments/feedback to the city.

Quick Reference Call List

  • Blight *
  • Broken window in buildings: Building Code Enforcement, 989-894-8162
  • Cars disabled on street: Public Safety, 989-892-5900
  • Cars disabled on private property: Zoning Enforcement, 989-894-8176
  • Deteriorated buildings: Building Code Enforcement, 989-894-8162
  • Electric wire down: Electric Dispatch, 989-894-8350
  • Fire (non-emergency): Public Safety, 989-892-3101
  • Fire hydrant leaking: Water Distribution, 989-894-8321
  • Gift certificates (Utility): City Clerk, 989-894-8168
  • Park shelter rental: Parks Department, 989-894-8314
  • Police (non-emergency): Public Safety, 989-892-8571
  • Pot holes/street repair: Streets, 989-894-8312
  • Power outage: Electric Dispatch, 989-894-8350
  • Property transfer: Assessor, 989-894-8123
  • Recycling: Sanitation, 989-894-8312
  • Sewer odor/backup/repair: Sewer Maintenance, 989-894-1200
  • Shut water service: Water Distribution, 989-894-8321
  • Sidewalk hazard: Engineering Services, 989-894-8186
  • Street light: Electric Dispatch, 989-894-8350
  • Tall grass: Building Code Enforcement, 989-894-8165
  • Traffic signal/signs: Streets, 989-894-8312
  • Trash pickup: Sanitation, 989-894-8312
  • Trees blocking streets/signs: Electric Dispatch, 989-894-8350
  • Trees on electric lines: Electric Dispatch, 989-894-8350
  • Utility bill: Accounts Receivable, 989-894-8104
  • Water discolored/odor: Water Distribution, 989-894-8321
  • Water meter leaking: Water Distribution, 989-894-8321
  • Water pressure low/none: Water Distribution, 989-894-8321
  • Water main broken: Water Distribution, 989-894-8321
  • Yard debris on property: Zoning Enforcement, 989-894-8176
* Blighted conditions such as weed abatement, boarding of buildings and dangerous building action: Building and Code Enforcement, 989-894-8162
* Blight identified as public nuisances: Public Safety, 989-892-5900; Zoning Enforcement, 989-894-8176

Health and Human Services: 211 Northeast Michigan Call Center:
  • Child Care
  • Clothing
  • Disability Information
  • Emergency Shelter
  • Food
  • Home Repair
  • Housing
  • Legal Aid
  • Literacy
  • Medical and Dental Care
  • Mental Health
  • Prescriptions
  • Senior Issues
  • Substance Abuse
  • Transportation
  • Utilities
  • Volunteer and Donation Opportunities

Other Numbers


  • Bay Area Housing, 989-893-9292
  • Bay County Community Center, 989-894-0671
  • County Clerk (Bay County), 989-895-4280
  • Bay City Housing Commission, 989-892-9581
  • Register of Deeds (Bay County), 989-895-4228