In the Patrol Operations Division, focus is on the protection of life, property, and enforcing the law in a fair and impartial manner.

The Patrol Operations Division provides emergency services 24 hours a day, 7 days a week, 365 days a year. It consists of over two-thirds of the Bay City Department of Public Safety staff. There are two patrol platoons; they are first responders to calls for service and consist of law enforcement officers, cross-trained public safety officers, accident investigators, a canine unit, and reserve officers.