Customer Service Department

Utility Customer Service administers the City of Bay City's utility billing system, including meter reading, electric billing, water/sewer billing, and credit and collections.

Electric

Bay City Electric Light and Power (BCELP) strives to offer value to our customers by providing economical and reliable service.

Sewer Maintenance

Trash

Review guidelines for trash collection in the City of Bay City.

Water Distribution/Metering

Water Distribution/Metering is the system of piping that delivers clean water from the Water Plant to homes and businesses. This department is also in charge metering water usage.

Wastewater