Contact Us
All Departments
Access the staff directory to view all staff contact information.
Emergencies
In an emergency, dial 911.
Online Contact Form
Fill out an online form to submit a message/comments/feedback to the city.
Quick Reference Call List
- Blight *
- Broken window in buildings: Building Code Enforcement, 989-894-8162
- Cars disabled on street: Public Safety, 989-892-5900
- Cars disabled on private property: Zoning Enforcement, 989-894-8175
- Deteriorated buildings: Building Code Enforcement, 989-894-8162
- Electric wire down: Electric Dispatch, 989-894-8350
- Fire (non-emergency): Public Safety, 989-892-3101
- Fire hydrant leaking: Water Distribution, 989-894-8321
- Gift certificates (Utility): City Clerk, 989-894-8168
- Park shelter rental: Parks Department, 989-894-8314
- Police (non-emergency): Public Safety, 989-892-8571
- Pot holes/street repair: Streets, 989-894-8312
- Power outage: Electric Dispatch, 989-894-8350
- Property transfer: Assessor, 989-894-8123
- Recycling: Sanitation, 989-894-8312
- Sewer odor/backup/repair: Sewer Maintenance, 989-894-1200
- Shut water service: Water Distribution, 989-894-8321
- Sidewalk hazard: Engineering Services, 989-894-8186
- Street light: Electric Dispatch, 989-894-8350
- Tall grass: Building Code Enforcement, 989-894-8175
- Traffic signal/signs: Streets, 989-894-8312
- Trash pickup: Sanitation, 989-894-8312
- Trees blocking streets/signs: Electric Dispatch, 989-894-8350
- Trees on electric lines: Electric Dispatch, 989-894-8350
- Utility bill: Accounts Receivable, 989-894-8104
- Water discolored/odor: Water Distribution, 989-894-8321
- Water meter leaking: Water Distribution, 989-894-8321
- Water pressure low/none: Water Distribution, 989-894-8321
- Water main broken: Water Distribution, 989-894-8321
- Yard debris on property: Zoning Enforcement, 989-894-8175
* Blighted conditions such as weed abatement, boarding of buildings and dangerous building action: Building and Code Enforcement, 989-894-8162
* Blight identified as public nuisances: Public Safety, 989-892-5900; Zoning Enforcement, 989-894-8176
Health and Human Services: 211 Northeast Michigan Call Center:
* Blight identified as public nuisances: Public Safety, 989-892-5900; Zoning Enforcement, 989-894-8176
Health and Human Services: 211 Northeast Michigan Call Center:
- Child Care
- Clothing
- Disability Information
- Emergency Shelter
- Food
- Home Repair
- Housing
- Legal Aid
- Literacy
- Medical and Dental Care
- Mental Health
- Prescriptions
- Senior Issues
- Substance Abuse
- Transportation
- Utilities
- Volunteer and Donation Opportunities
Other Numbers
- Bay County Community Center, 989-894-0671
- County Clerk (Bay County), 989-895-4280
- Bay City Housing Commission, 989-892-9581
- Register of Deeds (Bay County), 989-895-4228