Please see Utility Customer Service to sign up for monthly bank draft. This will automatically make the payment on the due date every month from your bank account. This service is free.
1.Follow the online instructions for making payments.
2.If you are making a payment on a shut-off notice, you must change the date on the payment screen to be today's date. If you do not change the date, the payment will not be processed in time to prevent your service from being turned off. Contact the Utility Customer Service Department at 1-989-894-8104 after making the payment to provide the online confirmation number immediately.
3.Remember that it may take up to five business days to process your payment.
4. Following the Utility Software Upgrade, your Utility Account Number has changed from 11 digits to 12 digits. Example, if your account number ended in 04, it now will be 004.
ONLINE PAYMENT FEES - (FEE TEMPORARILY WAIVED DUE TO COVID-19) E-Check or E-Savings Account: $1.00 for payment Credit/Debit Cards: 2.75% of amount paid; if payment is less then $100, the service fee will be 2.75% plus 50 cents by third party service provider.