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An additional payment drop box has been installed near the Saginaw Street entrance of City Hall while city offices are closed to the public. Both drop boxes are located between City Hall and the Bay County Historical Museum; our standard drive up box is near the Washington Avenue entrance drive and the new additional location is near the Saginaw street entrance. Both drop boxes are a secure option for payment to be deposited.
"Many customers utilize the Saginaw street entrance to make payments and this will eliminate the need for them to walk through a parking area or get back in their car to use the drive-up drop box", said City Manager Dana Muscott.
Customers are encouraged to call or visit our website www.baycitymi.org if they have questions. Payments can be mailed, made over the phone or online. Staff will be able to complete nearly all transactions through these methods. Bay City’s Utility Customer Service / Treasurer can be reached at 989-894-8104, Monday – Thursday from 7:00 – 5:00.