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Posted on: March 23, 2020

Bay City Government responds to Governor's Stay Safe. Stay Home. Executive Order

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Due to Governor Whitmer’s “Stay Home. Stay Safe.” Executive Order, City offices are closed with the exception of essential services. Essential services are:

  • Public Safety – 989-892-8571 – Emergency call 911
  • Sanitation and Recycling – 989-894-8312
  • Wastewater/Sewer Maintenance  – 989-891-1200

Payments will continue to be processed with no late fees or penalties. Customers are asked to use the drop boxes, pay online or pay over the phone at 1-877-885-7968.

Emergency calls for Electric related to down wires, loss of electric service, etc. call 989-894-8350.

Emergency calls for Water Division such as broken or leaking water lines call 989-894-8321.

For non-emergencies or to report a concern (i.e. pothole, Freedom of Information Request, tree branch down) please visit our website and click on Report a Concern.

“We understand there are a number of questions regarding this order,” said City Manager Dana Muscott “we will utilize our website and Facebook pages to share information.”

Please refer to the Governor’s Executive order Stay Home, Stay Safe located at If you have any further questions, please submit them to the Bay County Public Information Officer email at [email protected]. The US Department of Homeland Security has provided guidance and clarification on essential workers. 

Working together we can reduce the spread of COVID-19, by following these recommendations from the Center of Disease Control:

  1. Wash your hands often with soap and water or use hand sanitizer.
  2. Avoid touching your eyes, nose or mouth with unwashed hands.
  3. Cover your mouth and nose with a tissue when coughing or sneezing.
  4. Avoid handshakes.
  5. Avoid contact with people who are sick.
  6. Clean and disinfect frequently touched surfaces.

For the latest and most accurate information regarding the COVID-19 please go to the Bay County Health Department website and the Center for Disease Control website at